===================================================================
=         Adaptec Family Manager Set Neptune 7.05                 =
=                           Update Notes                          =
===================================================================

The Adaptec FMS Neptune7.05 diskette can be used for fresh
or an upgrade driver installation. This diskette replaces any 
previous driver found on the FMS CD, and works in conjunction 
with previous service packs. Always use the latest applicable 
service pack. 


===================
= Version History =
===================
   These fix BSOD during Veritas backup from IBM Ultrium Autoloader.


------------------
Contacting Adaptec
------------------

   A Technical Support Identification (TSID) Number is required for
   Adaptec technical support.
    - The 12-digit TSID can be found on the white barcode-type
      label included inside the box with your product. The TSID
      helps us provide more efficient service by accurately
      identifying your product and support status.
   Support Options
    - Search the Adaptec Support Knowledgebase (ASK) at
      http://ask.adaptec.com for articles, troubleshooting tips,
      and frequently asked questions for your product.
    - For support via Email, submit your question to Adaptec's 
      Technical Support Specialists at http://ask.adaptec.com.
     
   North America
    - Visit our Web site at http://www.adaptec.com.
    - To speak with a Fibre Channel/RAID/External Storage Technical
      Support Specialist, call 1-321-207-2000,
      Hours: Monday-Friday, 3:00 A.M. to 5:00 P.M., PST.
      (Not open on holidays)
    - For Technical Support in all other technologies including 
      SCSI, call 1-408-934-7274,
      Hours: Monday-Friday, 6:00 A.M. to 5:00 P.M., PST.
      (Not open on holidays)
    - For after hours support, call 1-800-416-8066 ($99/call, 
      $149/call on holidays)
    - To order Adaptec products including software and cables, call
      1-800-442-7274 or 1-408-957-7274. You can also visit our 
      online store at http://www.adaptecstore.com

   Europe
    - Visit our Web site at http://www.adaptec-europe.com.
    - English and French: To speak with a Technical Support 
      Specialist, call one of the following numbers:
        - English: +32-2-352-3470
        - French:  +32-2-352-3460
      Hours: Monday-Thursday, 10:00 to 12:30, 13:30 to 17:30 CET 
             Friday, 10:00 to 12:30, 13:30 to 16:30 CET
    - German: To speak with a Technical Support Specialist,
      call +49-89-456-40660
      Hours: Monday-Thursday, 09:30 to 12:30, 13:30 to 16:30 CET
             Friday, 09:30 to 12:30, 13:30 to 15:00 CET
    - To order Adaptec products, including accessories and cables:
        - UK: +0800-96-65-26 or fax +0800-731-02-95
        - Other European countries: +32-11-300-379

   Australia and New Zealand
    - Visit our Web site at http://www.adaptec.com.au.
    - To speak with a Technical Support Specialist, call 
      +612-9416-0698
      Hours: Monday-Friday, 10:00 A.M. to 4:30 P.M., EAT
      (Not open on holidays)

   Japan
    - To speak with a Technical Support Specialist, call 
      +81-3-5308-6120 
      Hours: Monday-Friday, 9:00 a.m. to 12:00 p.m., 1:00 p.m. to
      6:00 p.m. TSC

   Hong Kong and China
    - To speak with a Technical Support Specialist, call 
      +852-2869-7200
      Hours: Monday-Friday, 10:00 to 17:00.
    - Fax Technical Support at +852-2869-7100.

   Singapore
    - To speak with a Technical Support Specialist, call 
      +65-245-7470
      Hours: Monday-Friday, 10:00 to 17:00.
    - Fax Technical Support at +852-2869-7100

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(c) 2002 Adaptec, Inc. All Rights Reserved. No part of this 
publication may be reproduced, stored in a retrieval system, or 
transmitted in any form or by any means, electronic, mechanical, 
photocopying, recording or otherwise, without prior written consent 
of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
